Shipping & Returns

Shipping

We ship most orders within a day or two of receiving assuming payment approval and whether it is a working day or not.

Please use a physical address when checking out. UPS will not deliver to PO Boxes.

We use UPS Ground for shipping all regular orders and a freight service for larger order.

There are no pickups available at the warehouse.

RETURNS

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@thermalblade.ca. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@thermalblade.ca.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

The ThermalBlade Difference

THERMALBLADE products deliver an upgrade in performance to help you see better in all weather.

The squeegee of all THERMALBLADES are made of silicone, which ensures greater visibility by applying a transparent silicone coating on the windshield, in effect causing continuous water beading in warm weather. Silicone also extends the life of the wiper 2-3 times longer than rubber. Silicone also ensures a silent, clean wipe rain or snow providing you with the visibility you need to be safe.

During inclement winter weather the silicone is heated with our heating technology to maintain the same visibility as warm weather.

Water beads up into droplets at low speeds that are easily removed by ordinary wiping. At higher speeds, wind velocity pushes the water off the windshield, often without even turning on the wipers. The silicone coating also reduces drag and eliminates annoying chattering, to provide greater comfort for both driver and passenger.

The best part is that THERMALBLADE Silicone Safety Wiper reapplies the silicone coating every time the wipers are used. THERMALBLADE Silicone Safety wipers maintain a sharp, clean edge and offer better resistance to all climates, and with our patented heating technology when the winter weather begins the element heats to melt any falling snow or ice and eliminates icy build up, clearly outperforming the industry standard rubber blade with their durability.

TESTIMONIAL

Jack, Charlottetown, PEI

I have had Thermalblades on my car since February 2014, which by the way was the worst winter in Ontario in decades. Our temperature ranges from -30C (-35F) to a day today at +31C (90F) and my wiper blades work just as good at all temperatures.

This past winter with driving snow and freezing rain, it was almost unnoticeable when I was driving as the heat kicked on the wiper blades immediately, clearing my windshield without me even knowing there was an issue with all the other cars on the road. Today, the blades are 8 months old and performing with a great silicon screen on my glass that repels water in the simplest of ways.

This is not just a wiper blade with heat, it is an all season blade with better clearing abilities than any weather can throw at me.